|By Carmelo Turdo|
Air Associates Maintenance Director
Air Associates continues to offer excellent customer service at the new location. "We make sure to interact personally with the customer at the beginning of the process, and through the milestones of the job. Most customers will stay involved with us during the job and give feedback on what they want done, especially when new issues with the aircraft are discovered," McInturff said. He added that Air Associates also works with the customer concerning deposits and payment plans for work performed, especially on long-term projects.
One long-term project is a Beechcraft Bonanza that received an engine overhaul, wing-tip fuel tanks, LED lighting and other updates. Air Associates is also recognized by the American Bonanza Society as the only Prepurchase Inspection Facility in Missouri.
Daily work at the new location is keeping the staff busy, and there are currently open A&P mechanic positions. Contact Air Associates for details.